Research is one of an organisation's most important tools. It helps with understanding customers, setting appropriate direction and learning from successes as well as mistakes.

You may be a small organisation needing help with customer surveys - or a large organisation looking to externalise projects to supplement your internal capacity. You may simply want to provide increased confidence and anonymity - for example when undertaking employee surveys.

We offer a range of research-related services including:

  • Research design and project management

  • Surveys, focus groups and interviews - from design to disseminating findings

  • Evaluation of projects and programmes

  • Mystery shopping

  • Secondary data collation and analysis
    (eg performance information)

  • Research management and coaching
  • Literature reviews and report writing

  • Training in research, evaluation, consultation and customer involvement

Research is essential to your success.

Talk with us about how we can help you make the best use of this valuable tool.